UVLists Documentation

Welcome to the UVLists Documentation!

UVLists maintains this documentation to explain how our services work and how we operate and support our community email lists. It serves as a reference for list administrators, moderators, volunteers, and others involved in keeping the lists running.

These pages focus on the way UVLists uses and configures its services, including our technical infrastructure, additional email processing, abuse prevention measures, and day-to-day list operations.

What You’ll Find Here

• List Administrator Documentation: Guidance for managing subscriptions, moderating messages, and configuring lists.
• Support and troubleshooting: How to request help, report problems, and resolve common issues.
• Policies and community expectations: Guidelines for participation, moderation, and responsible use of our services.
• Technical operations: Infrastructure configurations, maintenance procedures, and email delivery information.
• Abuse prevention and response: How we handle spam, misuse, and abuse complaints.
• Organizational procedures: Shared practices and responsibilities that help volunteers maintain continuity.

This documentation complements the official documentation for the software we use, such as Mailman and Request Tracker. Our focus is on local settings, procedures, and decisions that are specific to UVLists.

A Working Reference

These pages will grow and change as our services develop. Our goal is to keep useful, practical information in a shared location so that operating the lists does not depend on any one person’s knowledge.

If you find an error, an unclear instruction, or a topic that needs documentation, please contact helpdesk@uvlists.org. Suggestions and questions help us improve this resource for everyone.